Metals & Alloys International Ltd. Privacy Policy

Our contact details:
Name: Metals & Alloys International Ltd.
Address: Ennerdale Suite, Paragon House,
Paragon Business Park, Chorley New Road,
BL6 6HG Bolton, UK

Phone Number: +44/1204/692200
E-mail: sales@ferroti.com

The type of personal information we collect:

We currently collect and process the following information:

• Personal identifiers, contacts, and characteristics (for example, name, address, phone and mobile phone number, e-mail address, employee data, etc.)
• Online identifiers, e.g., IP address

How we get the personal information and why we have it:

Most of the personal information we process is provided to us directly by you for one of the following reasons:

• To enable us to revert to your inquiry/ requirement.
• To enable us to perform contractual obligations.
• To fulfil obligations arising from employment contracts.

We use the information that you have given us in order to:

• To revert on your inquiry/ requirement.
• To perform our contractual obligations.
• To fulfil obligations arising from employment contracts.

Where legally obliged to or where necessary to fulfil our contractual obligations, we may share this information with:

• Authorities.
• Third Parties in form of service providers, e.g., forwarding companies, payroll office, etc.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting sales@ferroti.com.
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a legitimate interest.

How we store your personal information:

Your information is securely stored.

We delete any kind of personal identifiers, contacts, etc. after the legal retention period expired. In case the personal data in question is not subject to a legally defined retention period legally, it will be deleted when it is not required anymore. Any hard copies on file will be treated as confidential waste and will be disposed of as such via an approved transfer station. Any electronically held data will be irrevocably deleted from the server.

We delete any kind of online identifiers, contacts, etc. after the legal retention period expired. In case the personal data in question is not subject to a legally defined retention period legally, it will be deleted when it is not required anymore. Any electronic data will be irrevocably deleted from the server.

Your data protection rights:

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances
.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at sales@ferroti.com or +44/1204/692200 if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at sales@ferroti.com.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

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